Where Do Oceania Groups That Have Lost A Month Of Hire Due To Crashes Stand Regarding Compensation?

PEACEnz
86 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha Member
This is coming from the A1 Group who have been running Two Oceania BF1 Servers since you were able to Hire them , this is a question to you Braddock512 why after a lot of e-mails , posts on here and your reddit area have our Group and any of the Admins from other Groups that I know of that hire your servers not been given ANY response to the question of compensation for no use of our Servers for over a Month not to mention our time and frustration dealing with abuse , resetting Servers etc etc .

So what are you going to do for the A1 Group and Other Groups that help provide players with a place to play free of hackers and the worse abuse????

PEACE

Attention Braddock512

Comments

  • -Antares65z
    1110 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha Member
    I FULLY support you and I totally agree that EA needs to provide some compensation for all the down time.
  • PEACEnz
    86 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha Member
    I see the response is going to be like any meaningful compensation none existent .....
  • CrashCA
    619 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE Member
    Coming "SOON™" along with your "improved player experience"
  • WFPK-Foxhound
    3 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1 Member
    Our group has been affected as well. Any compensation is none existent, EA can't even muster a proper, public apology or official statement.
  • WFPK-Foxhound
    3 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1 Member
    Contacted EA, our server now has a free 3 month extension due to the connectivity/stability issues back in April :D
    https://forums.battlefield.com/en-us/discussion/157875/resolved-australian-battlefield-1-pc-connecti
  • Jabbajaws77
    168 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE Member
    We had 2 servers during that time listed in the link you have provided, I am currently online with CHAT and provided them the link and requested my 3 months and the response I keep getting is: "Please tell me the issue you are facing with the faulty server.". I have tried to explain that the fault should no longer be there but we used to have lots of connectivity and lag issues and that this Thread advised it was now fixed and to request the 3 months compensation. Again they think I am trying to get them to troubleshoot a server issue lol, I wish the hand knew what the foot was doing. I have raised so many tickets with EA I should be used to this type of service but I thought this would be the one time it was straight forward and black and white arrrrrgh. Glad you got yours @WFPK-Foxhound.
    -
    Sorry this is the next response
    -
    "I want to inform you that we are not able to compensate your server issue now, you were supposed to contact to EA Help to claim compensation when your server issue was resolved." <-- this IS what I am doing hahahaha. Gonna be a long night :(

    Jabbajaws77
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