This is not a discussion about bans, it is a discussion about being a responsible company.
I'm so sick and tired of EAs unaccountability regarding Punkbuster bans.
Since yesterday I am being kicked from BF4 by Punkbuster, for no apperent reason and when I look at the PB-log it says "GLOBAL PunkBuster GUID BAN b4242a39".
I have issued a ticket to Even Balance, but as said in many threads, both here and other places, they never answer or are several weeks about it.
Today I called EA and they said "We can't do anything about it". What? EA are customers at Even Balance so who else are to do something about a very well known problem than EA. EA should contact their supplier and tell them to fix their problem.
If I were selling cars and there was a general problem, that my costomers complained about, then it would be my obligation to contact the supplier and tell them to fix the problem. But EA just says "We can't do anything about it".
And before anybody tells me that I have been busted while cheating, forget it. I am 50 years old and don't find any amusement in cheating neither you or my self from the full experience from as game.