Battlefield V Missing Online Access???

«1
ruiner_0
postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, BF1IncursionsAlpha Member
I downloaded the trial and When I attempt to go online I am told. Missing Online Access contact support, Which I did and they checked out my account and it works for them. Is anyone else having this issue?

Comments

  • Punkeator
    9 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, BF1IncursionsAlpha Member
    Yep it had been working restarted my machine and i'm now getting this.
  • xxxCoOlBr33zExxx
    3924 postsMember, Moderator, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha, Battlefield V Moderator
    if on pc, go into Origin and in "My Game Library" right click on the BFV game tile. Look to see if you have "upgrade game" and if so, click on it.

    -CB
  • Punkeator
    9 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, BF1IncursionsAlpha Member
    Tried that and verifying files still not worked very odd.
  • Punkeator
    9 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, BF1IncursionsAlpha Member
    Turn off dx12 and restart game this worked for me. Lost an hour of the trial thanks to messing about wankers.
  • KillingSpreeNL
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha Member
    I contacted EA support and they said the issue was with ports needing to be opened.. turns out switching back to DX11 fixed the issue. Lost an hour of the trial thanks to this bug
  • Div1nity
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1 Member
    Wow, I wasted an hour with EA support before I found this thread. DX11 fixed it.
  • AnomalyGG
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1 Member
    For the record
    Punkeator wrote: »
    Turn off dx12 and restart game this worked for me. Lost an hour of the trial thanks to messing about wankers.

    Is actually the solution for me as well. I was in chat with EA support and they were telling me to restart router, unplug USB devices, that whole thing...I found this, while in the chat, tried it, and then reported to them that this fixed my issue. A LOT of gamers will be wanting to try to enable DX12 and if it's causing accounts to not have online access (which weirdly...doesn't make sense?) then this won't be the last time they hear of it.
  • Harambe_OG7
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, BF1IncursionsAlpha Member
    "Turn off dx12 and restart game this worked for me", Yep this work for me as well.
  • Zebded
    5 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE Member
    I have the same issue now but DX12 not enabled, any ideas?
  • Masterofpoulet
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1 Member
    Same issues here directx 11 enabled and still not working what the hell is that...
  • HOATZIN96
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1 Member
    same here. Wanted to try the out the trail before buying the full game. spent two hours with support
  • JunichirouXD
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1 Member
    Support told me to do the dx11/dx12 thing and restarting my pc. Also that there dev/tech team are working on fixing it.......
  • ChockzX
    2 postsMember, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha, Battlefield V Member
    Does nt work for me.
    Dx12 not enabled. Same issue .
    Any ideas ?
  • Zebded
    5 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE Member
    edited January 2019
    Apparently a lot users of the Trial are affected with no online access, this is the line from the support adviser i spoke to today:

    "I consulted the team and it seems that we are aware about the issue wherein players are “not not able to connect to the multiplayer online in trial version of the BFV game”. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible."
    Post edited by Zebded on
  • 0Bennyman
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1 Member
    Any update on this? My game updated today so I assumed they had fixed it but apparently not, still missing Online access. Bought Origin access to Play Anthem, broken, want to play BFV, Broken. Thanks EA! <3
  • crapjon
    160 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, Battlefield V Member
    Take this experience as foreshadowing, and skip this disappointing game.
  • ratedrblazin1369
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1 Member
    edited January 2019
    Zebded wrote: »
    Apparently a lot users of the Trial are affected with no online access, this is the line from the support adviser i spoke to today:

    "I consulted the team and it seems that we are aware about the issue wherein players are “not not able to connect to the multiplayer online in trial version of the BFV game”. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible."

    Hahaha they actually gave me that same BS excuse word for word, and also a 20% coupon. I guess the customer service reps from INDIA just copy and paste the same respones for thier "beloved customers." I literally have tried everything to get my trial to work. I think I'm going to try to mess with my firewall settings and possibly see if that fixes anything.
  • Zebded
    5 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE Member
    Zebded wrote: »
    Apparently a lot users of the Trial are affected with no online access, this is the line from the support adviser i spoke to today:

    "I consulted the team and it seems that we are aware about the issue wherein players are “not not able to connect to the multiplayer online in trial version of the BFV game”. We have already informed our concerned team about the issue and good news is this that they are working diligently to fix this as soon as possible."

    Hahaha they actually gave me that same BS excuse word for word, and also a 20% coupon. I guess the customer service reps from INDIA just copy and paste the same respones for thier "beloved customers." I literally have tried everything to get my trial to work. I think I'm going to try to mess with my firewall settings and possibly see if that fixes anything.


    Let me know how that goes :)
  • Twizzbag
    2 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, BF1IncursionsAlpha Member
    Same problem here.
  • BenHavis
    1 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1 Member
    edited February 2019
    Same problem, all other origin games work online. No "fixes" EA provided have worked. Wasted time on my trial trying to fix, wtf
    Post edited by BenHavis on
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