BFV Weekly Debrief - Jan 25 - Company Coin Fix, ToW Tracking, Update Feedback, and Next Update Info

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Braddock512
1541 postsMember, Administrator, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha, EA Community Manager, Battlefield V
Welcome to the January 25th edition of the Battlefield V Weekly Debrief!
5sxyotasunc21.jpg


This past week our communications and game improvement updates included the following highlights:

This Week’s Highlights
  • Company Coin Accrual at Max Career Rank 50 – On Tuesday, Jan 22, we rolled out a fix that addressed the accrual issue for Company Coins at Max Rank. We’ve also pushed out a retroactive grant starting on January 24th for those players who were impacted at Max Rank based on the amount of score players accumulated after reaching Rank 50. The point of this grant was to give our players who were impacted the same amount of Company Coins they would’ve earned if the End of Round fix was active from the first day they reached level 50, with a small bonus on top. The final step is to resolve the End of Round tally of Company Coins to accurate reflect what was earned in the match. Currently, it’s providing inaccurate numbers for many players. When we have a date for that fix to go live, we’ll share with you. In the interim, you can verify your earned CC by checking the Armory before and after a match to see how much you’ve earned in that match. (Not ideal, of course, but it will be accurate.)
  • Fixed – Tides of War In-Game Missions Tracking – With the Company Coin Accrual back-end fix, we’ve also address the Tides of War Chapter Weekly Mission Progression issue.

Archive for Week of January 21st

High-Resolution Screenshots
Monday, January 21st
  • Article – This Week in Battlefield V – The rundown of various news beats in a concise communication roadmap.
  • Article – Battlefield V’s Known Issues List Update – As we move forward through the live service of Battlefield V, we want to ensure transparency and visibility with you, our community, and our devs on issues that are impacting gameplay, creating frustration, etc. We're working on rolling out a new and improved KI tracking list and will have that up and running very soon.

Tuesday, January 22nd
Thursday, January 24th
  • Article - Company Coin Fix & Retroactive Rewards are LIVE! – We’ve finally put this issue to rest - for the most part - with the Company Coin Accrual now working for Max Rank players, as well as a retroactive grant for those who have been Max Rank but not earning their Company Coins. We've got one more fix to totally lock this down - the EoR screen bug that displays the wrong amounts. Stay tuned for that.
  • Chapter 2: Week 2 Mission is Live – Complete the challenge and you'll unlock the Modele 1944 semi-automatic rifle for the Assault class. You have until January 30th to fire up Battlefield V and lock down that weapon.

Friday, January 25th
  • Article – Battlefield V Weekly Debrief - Your one-stop destination for all the blogs, videos, and major news that happened in the week, with a comprehensive Q&A with our DICE developers using feedbach]collected from the Battlefield Twitter, Reddit, Discord, and Forums. This is the article you’re reading now.


Sneak Peek into Next Week - Week of January 28th

Update
  • Battlefield V Chapter 2: Lighting Strikes Update #2 – Battlefield V will receive a second update that resolves some outstanding issues, provides additional balance improvements, and more. We’ll provide you with the full Update Notes early next week.

Blogs
  • Battlefield V Chapter 2: Lightning Strikes Update #2 Notes
  • Battlefield V Panzerstorm Map Update
  • Battlefield V Practice Range Updates
  • Chapter 2: Lightning Strikes – Get Tips for the Second Chapter Event Hold the Line and its Challenges

Discussions - We'll be hosting discussions on Reddit & the Forums to get your feedback.
  • Battlefield V Panzerstorm Map Update
  • Battlefield V Practice Range Updates
  • Battlefield V Chapter 2: Lightning Strikes Update #2

AMAA - TBD
  • Bi-Weekly AMAA - Working with our Dev team, we want to keep the conversation going with bi-weekly AMAA discussing topics such as upcoming fixes, known issues, what the team is working on, and more.

Q&A with DICE

Upcoming Battlefield V Update
  • When does the next Battlefield V update come out?
    • Dan Mitre, Global Community Manager: If all goes as planned, it will roll out on January 29th.
  • When can we expect to see update notes for the next Battlefield V update?
    • DM: We would like the Update Notes to be release on January 28th.

Chapter 2: Lightning Strikes Update Questions
  • The new Kill-Cam seems to take players out of the match for too long, with a delay from the Kill Card to the Bleed-out screen. Is this being addressed?
    • Jaqub Ajmal, Producer: Kill-Cam adjustments coming in the next update, including reducing the 3 second delay from Kill-Card to Bleed-out screen.
  • Footsteps seem too loud, making it hard to recognize where they are coming from. Any fix on the footsteps?
    • JA: In the next update there are some further tweaks to the footstep audio that we think will improve this issue. Please give it a try again once the new update is released and make sure to give us your feedback! Also please make sure that you are using the appropriate audio settings based upon what kind of audio setup you are using. You can find these settings in Options.

Balance
  • AA feels like it's been nerfed. Planes are harder to take down and direct hits don't seem to be as impactful as before.
    • JA: A substantial system improvement in AA behavior has been made to make the experience for shooting at airplanes more consistent. Players should notice that shells that detonate in proximity to an airplane do damage more consistently, and also that shots that are closer to the target do more damage than shots that are further from the target. This is especially obvious when planes are flying directly at or away from an AA, with higher damage for flying at an AA and lower when trying to escape an AA. We have adjusted damage values on all AA guns to compensate for this improvement, and the different kinds of AA guns should now be clearer choices. Fast-firing AA is now better against highly maneuverable, small targets like fighters. Slow-firing AA is now better against larger target bombers.
  • Team balance seems to have some issues. Lopsided matches and the inability to switch sides to even it up can make it pretty frustrating. What are the next steps to sort this out?
    • JA: We don’t have anything to share about this right now, but have escalated this to the team responsible for the team balancer. We've also suggested enabling player switching to the other team that has less players than the current team.

Tides of War
  • Weren't the Chapter 1 Rewards supposed to be available for purchase via the Armory? Why did they disappear?
    • JA: All of the weapons from past Tides of War rewards will return to the Company and will be purchasable with Company Coins in the near future! The removal of them with the latest update was unintended, sorry about that!

War Stories - The Last Tiger
  • The Last Tiger seems to be bugged. We're seeing reports that players aren't able to unlock the skin.
    • JA: We are tracking this issue. However, our EA Help team do have a potential workaround.
    • WORKAROUND:
        • Note the letters (or challenges) you are missing for that War Story - you'll need that information later.
        • Delete your local save files (not the game). This will reset the War Story progress and your game settings - you won't need to complete all of the challenges again, only the missing ones!
        • Once you deleted your data, play the War Story again. Again, you would only need to collect the letters and complete the challenges that previously were shown as not completed.
        • When you complete the War Story and gather the missing Letters or complete the Challenges, you'll have the unlock! Enjoy!

    UI
    • Will the End of Round screen continue to get refined? I’m having issues with understanding how much Company Coin I earned, what I unlocked, and how much XP I received.
      • JA: Now that we have resolved the issue with the Company Coins not always being awarded, we will be looking at what we can do to improve EoR screen further. Please be aware that we currently have an issue with the Company Coins being shown on the End of round screen not always being correct.
    • What happened to the Chat Log/Commo Rose for consoles?
      • JA: The missing chatlog on PS4 and Xbox One will return in the next update.
    • The Stuka B-2 plane has lost its third person sight when bombing. This makes it near impossible to be effective.
      • JA: This one has also already been fixed, and will come out with the next client update.
    • On some maps, it's hard to see the text due to the white text on white background. Is a fix coming for this to make it more visible?
      • JA: The white text on white background that can happen in the in-game weapon selection screen is unintended, as it’s supposed to show the hangar background. We are working on solving this.
    • The UI feels too complicated or clunky, having to click multiple levels to apply customization. Any updates to share?
      • JA: The team is looking into the function and flow of the UI and reviewing feedback from the community.
    • During the Launch Livestream, one of the Devs mentioned adding an "Apply All" functionality when customizing soldiers/weapons - which would apply all of the skins in a set that are currently owned to that weapon or that soldier. Is that still coming?
      • JA: This is coming in a future update. More info soon!
    • Will we ever be able to select Assignments between matches without going back to the main screen?
      • JA: We don't have any information to share just yet, but do have our teams looking into this.

    Miscellaneous
    • Ammo/Medic Crates Fall Through the Map. This prevents them from being used and the cooldown restricts the player from dropping on in another spot. Any fix coming for this?
      • JA: Our LIVE QA has looked into this and we should have a fix coming in an upcoming update (not next week, unfortunately).
    • Xbox One controllers lose vibration functionality when playing on Grand Operations.
      • JA: It's on our radar and our LIVE QA have submitted a ticket to address this.


    We hope you enjoyed this week’s Battlefield V Weekly Debrief. Be sure to tune in and discuss more with us on the Battlefield Twitter, Forums, Reddit, and Discord channels.
    See you on the Battlefield!

    Jeff Braddock, North American Community Manager, @braddock512

    Comments

    • Kauzer_RF
      229 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, BF1IncursionsAlpha, Battlefield V Member
      Please add an ability to create a cammo template for each map (or map type). For example for forest maps - template 1, for snow maps - template 2 and for city maps template 3 or something like that. Without 3D marking having a proper cammo actually realy help, but its very annoying to switch it manualy every time. Thanks in advance!
    • sloopyfish
      53 postsMember, Battlefield, Battlefield 1, CTE, Battlefield V Member
      Once again yup again. For almost over month being max rank 50 not making any cc you say it has been fixed and for the most part it has because im actually getting 150 after a game tho still didnt recieve any cc for losing out for over a month. You have told me it would be in my armoury but nope. I was playing almost everyday through December and January so whats up here. You also mentioned that we would get what we would have over that course of playing and a little somthing on top for the trouble. Didnt recieve a thing. Thanks for nothing.. will still play the game because i like it but as far as customer service goes feel seriously let down.
    • pebjesus
      199 postsMember, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, Battlefield V Member
      sloopyfish wrote: »
      Once again yup again. For almost over month being max rank 50 not making any cc you say it has been fixed and for the most part it has because im actually getting 150 after a game tho still didnt recieve any cc for losing out for over a month. You have told me it would be in my armoury but nope. I was playing almost everyday through December and January so whats up here. You also mentioned that we would get what we would have over that course of playing and a little somthing on top for the trouble. Didnt recieve a thing. Thanks for nothing.. will still play the game because i like it but as far as customer service goes feel seriously let down.

      Same here, although dice stated the cc issue is fixed by 90 percent.

      Can u confirm that, Braddock?


      Pat
    • Braddock512
      1541 postsMember, Administrator, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha, EA Community Manager, Battlefield V
      @sloopyfish
      You hit Rank 50 on January 2nd.
      I'm having someone look at your account to verify further.
      Hang tight.

      -Braddock512-
    • Niebaum666
      98 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, Battlefield V Member
      Not sure i got any cc retroactive. My cc numbers only seem to change from the 3 daylies
    • pebjesus
      199 postsMember, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, Battlefield V Member
      Apperently not🤣


      Pat
    • gin53hh711n7
      4 postsMember, Battlefield, Battlefield 1, Battlefield V Member
      Can we get an update where headshots actually kill people, it’s completely unrealistic if I have to shoot someone in the face 2-3 times for them to die, no one just gets shot in the face and runs away, they die
    • Elysiannnn
      3 postsMember, Battlefield, Battlefield 1, Battlefield V Member
      There is still a spawn bug out there, was playing grand op, simply got killed and couldn’t spawn anywhere, it only let me change squads around. In the end just quit the game after 5 mins..... wish there was an I game report option because this just looks like a paragraph of trash and you guys will say need more details.... yeah yeah
    • johnojohnson
      527 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, Battlefield V Member
      Still no public addressing in regards to the rampant cheating , dont you guys play the game or watch YouTube ? Rouge-9 channel will help you on your way, surely you must of seen a huge decline of people playing recently , and I can honestly say majority of those would have left because of the cheating issue. ( This is directly aimed at Asian servers and maybe that is the issue EA devs either dont play in that region or because a majority of it revenue comes from Asia just turn a blind eye ) cant wait for CyberPunk2077 to put the final nail into EA lol
    • bazzowy
      37 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE, Battlefield V Member
      No info still about infinity loading screen between maps,some1 send info about this bug to EA/DICE ??? Plenty ppl have problems with it (check also answer.ea.com) and still no info ?
    • sloopyfish
      53 postsMember, Battlefield, Battlefield 1, CTE, Battlefield V Member
      @sloopyfish
      You hit Rank 50 on January 2nd.
      I'm having someone look at your account to verify further.
      Hang tight.

      -Braddock512-

      Still pretty close 2 days past and a loss of over 30 days playing for cc. I just know that there was a lot of cc i did not get and fair is fair guys. Hate ranting but there was a lot to lead me to this point over 70+ hours to 80+ at this point. Thanks for looking into it and will be happly awaiting my cc. I can be a torture sometimes but all in good faith.
    • Braddock512
      1541 postsMember, Administrator, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, CTE, BF1IncursionsAlpha, EA Community Manager, Battlefield V
      sloopyfish wrote: »
      @sloopyfish
      You hit Rank 50 on January 2nd.
      I'm having someone look at your account to verify further.
      Hang tight.

      -Braddock512-

      Still pretty close 2 days past and a loss of over 30 days playing for cc. I just know that there was a lot of cc i did not get and fair is fair guys. Hate ranting but there was a lot to lead me to this point over 70+ hours to 80+ at this point. Thanks for looking into it and will be happly awaiting my cc. I can be a torture sometimes but all in good faith.

      I had one of our DICE QA Devs check and you were awarded 1999 CC with the latest grant.
      He got 1999 CC this time around. Might be if he did the basic stuff to achieve weekly Tides of War, but not playing a lot otherwise after hitting 50.

      -Braddock512-
    • Deltium
      34 postsMember, Battlefield, Battlefield 1, Battlefield V Member
      Still no public addressing in regards to the rampant cheating , dont you guys play the game or watch YouTube ? Rouge-9 channel will help you on your way, surely you must of seen a huge decline of people playing recently , and I can honestly say majority of those would have left because of the cheating issue. ( This is directly aimed at Asian servers and maybe that is the issue EA devs either dont play in that region or because a majority of it revenue comes from Asia just turn a blind eye ) cant wait for CyberPunk2077 to put the final nail into EA lol

      I totally agree. It is so refreshing when someone documents the cheating in such a good way.
      Dice / EA - PLEASE PLEASE PLEASE address the cheating. It is so rampant now, and it is really frustrating. You have made ZERO public statements about this after so many comments from the community. I am not naive that cheating software if probably very hard to detect, but this evidence is just too much.
    • ftmiranda
      34 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, CTE, Battlefield V Member
      What about introducing a new feature called FairPlay that will allow players using either low graphics settings and ultra graphics settings to enjoy fair play?

      Today if I use low graphics settings I get a huge advantage as other plares playing on ultra settings as the game does not render vegetation or even trees that helps players take cover.

      Running low settings I can see people just laying on the ground thinking that they are hidden behind a plant (they are running on ultra settings).
    • STJEDIX
      20 postsMember, Battlefield 4, Battlefield, Battlefield 1, Battlefield V Member
      Another CC update huh?... I'll take a look and see if it's done.
    • OldSkoolzFinest
      471 postsMember, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, Battlefield V Member
      edited January 2019
      Welcome to the January 25th edition of the Battlefield V Weekly Debrief!
      5sxyotasunc21.jpg


      This past week our communications and game improvement updates included the following highlights:

      This Week’s Highlights
      • Company Coin Accrual at Max Career Rank 50 – On Tuesday, Jan 22, we rolled out a fix that addressed the accrual issue for Company Coins at Max Rank. We’ve also pushed out a retroactive grant starting on January 24th for those players who were impacted at Max Rank based on the amount of score players accumulated after reaching Rank 50. The point of this grant was to give our players who were impacted the same amount of Company Coins they would’ve earned if the End of Round fix was active from the first day they reached level 50, with a small bonus on top. The final step is to resolve the End of Round tally of Company Coins to accurate reflect what was earned in the match. Currently, it’s providing inaccurate numbers for many players. When we have a date for that fix to go live, we’ll share with you. In the interim, you can verify your earned CC by checking the Armory before and after a match to see how much you’ve earned in that match. (Not ideal, of course, but it will be accurate.)
      • Fixed – Tides of War In-Game Missions Tracking – With the Company Coin Accrual back-end fix, we’ve also address the Tides of War Chapter Weekly Mission Progression issue.
      ..............................

      We hope you enjoyed this week’s Battlefield V Weekly Debrief. Be sure to tune in and discuss more with us on the Battlefield Twitter, Forums, Reddit, and Discord channels.
      See you on the Battlefield!

      Jeff Braddock, North American Community Manager, @braddock512

      Nice to see some feedback from a few of out concerns and issues.
      Now.........how about improving the Visibilty, any word on that update?
      Post edited by Braddock512 on
    • johnojohnson
      527 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, Battlefield V Member
      cheats , cheats, cheats,cheats,cheats,cheats,cheats,cheats how many times must we say it before you open you eyes omfg
    • niberz89
      12 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, Battlefield V Member
      Just add hardcore for god sake
    • PanamaLado
      33 postsMember, Battlefield 3, Battlefield 4, Battlefield Hardline, Battlefield, Battlefield 1, Battlefield V Member
      They adress a lot of the previous issues and bugs we had with the game recently. Especially the AA and the pipod problem was one of the worst. So thumbs up for this, but we will see and hope this update does not cause legions of new bugs , like it did with the last update.
    • DropInDropOut
      355 postsMember, Battlefield 3, Battlefield 4, Battlefield, Battlefield 1, Battlefield V Member
      The second January patch notes look great! Lots of awesome changes. My only issue/question is with this line "Some bushes are no longer bulletproof." more specifically with the word "some." Does this mean the rest will come in a later patch or are shrubs and leaves actually meant to be bulletproof on this map? It is very frustrating to headshot someone standing next to or within a tree with a bolt action and not get the kill. It is equally frustrating to stand next to or within a tree for cover only to find your bullets do less than half their usual damage.
      Thank you very much for recognizing and addressing this issue and I hope by some you really mean all.
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