Hello Battlefield players,
We’ve recently addressed an issue where players have been wrongfully banned from Battlefield 1. The cause was a single legitimate third party application tampering with the Battlefield 1 process, triggering a game/internal check against the player which in turn was reported to FairFight for automatic banning. Disabling the specific policy in our anti-cheat software has corrected the issue and we have lifted the ban on the affected players.
We approach anti-cheat systems cautiously. We take every step needed to suspend those who violate our Terms of Service, but also mitigate instances where an innocent player may be banned.
If you feel that you have been wrongfully suspended by our anti-cheat systems, please reach out to us at http://help.ea.com