I know I'm not the only one. And that has to be a MAJOR problem for you. You know that, right?
I've owned every Battlefield (& Battlefront) game since Battlefield2. A lot of my gaming pals were the same. I'm currently the only one who owns BFV. There are so many great games out there competing right now, they were all waiting to see what I reported back on Firestorm & would then take advantage of the sale. But as much as I'd love the squad mates, I can't tell recommend they buy it. Not when I keep getting thrown into servers with 200ms ping and no option to select local only servers (Australia) or browse servers. The core game is fine... but lacking in content a little. I love Firestorm, but... not at 200ms. And tbh we didn't get that much value out of BF1. BF4 is so much more fun in every way comparatively. (I would kill for an X enhanced patch... but obviously that'll never happen, as it would cannibalise BFV. Shame)
I'm one of the few who purchased BFV specifically for Firestorm, I'll admit it. It was %50 off & I caved. I played the BF5 beta, and while it was fine, I still enjoyed BF1 and hadn't played it a lot. I had DLC maps I'd barely touched, and BFV didn't seem that different. A few of us had gone back to playing BF4 a lot more recently, despite the lack of AA & 720p res on xbox. There's just something about BF4 (& BF3) that's missing in the newer titles.
Also... I wanted to not buy BFV in sorta protest. The whole SJW fiasco with BFV...sure. But also, I'm still livid at your handling of Battlefront 2 (and one).
I have a half dozen friends who are all massive Star Wars fans... and we played Battlefront 2 for all of a couple of weeks before we started getting thrown into empty lobbies (Australia) repeatedly. It never recovered. I'd check every couple of weeks, and every time there was an update. But the only games we could get into were the Galactic Assault mode, and we all prefer the smaller team games. Initially I believe it was likely the matchmaking at fault. The problem was, if it was eventually fixed, then it was at a point where player numbers were terrible, so the problem continued.
The thing is... BF1 had the exact same problem if you didn't use the server browser. If you selected a game mode that had no player count, rather than tell you... it would throw you into empty servers on a loop.
Such was your arrogance that our pleading for a server browser fell on deaf ears. And it's what killed BF2, at least in my region. That's an absolute fact. Why would anyone spend a half hour to an hour of a night waiting to get into empty lobbies night after night when there are so many other (working) games to play? It's why the player count is so low despite it being a STAR WARS game (which SHOULD be a license to print money) and despite being able to buy it for, what? $7 during some sales? Millions of people have it. It's actually a fantastic game. But you killed your own player base with monumental screw up after monumental screw up.
So that's it for me, and definitely a lot of the people I play with. No more buying your games sight unseen. Or possibly at all. We've been burnt too many times now. There are an overwhelming number of quality games to choose from now that all work perfectly... that have a large player count and local servers. That's the reality. I'm not being dramatic, but it boggles the mind how this happens at such a large company. People should be fired. They're clearly not doing their job. How Disney hasn't sued you for lost revenue is beyond me. How do you screw up a Star Wars game? It has a built in fan base chomping at the bit for content. The hubris required to not listen to your fans/customers is alarming. "You can't find a game & want a server browser to help keep it alive? No problem...done!" should have been the appropriate response. Not silence. How hard can this stuff be? EVERYONE else seems to not have any problems with their matchmaking. You know what's going on. You would have people reading the forums. You would have statistics coming back on people playing.... searching.... quitting... crashing. You know player numbers of your games vs other games. It's like you're actively trying to self sabotage. It's infuriating.
It's like the whole fiasco with the 'women in BFV' thing. I can't speak for everybody, obviously. But nobody I know has a problem with women in games. It was the CONTEXT. I didn't like having female soldiers rammed down my throat in WW2 for the same reason I didn't like stormtroopers without helmets in Battlefront1. It took you out of the moment. It was jarring. It wasn't authentic. This was positioned as an authentic WW2 experience & all we could see was a company pushing an agenda. I'll play female characters til the cows come home in other games. Fortnite, Apex, GTA, Division. Whatever... bring on the female characters. If I'm playing Madden, however... I don't want a cheerleader to suddenly be the quarterback. Just make it authentic where appropriate. Jeez. I know you're listening. It was curious that there wasn't a single female character in the Firestorm trailer.
But the damage is done. My pals & I have a Star Wars game we can't play. It's our fault really. The first Battlefront had the EXACT same matchmaking issues & we all (foolishly, apparently) figured you would have fixed the issues, since... you're a AAA game developer & it would have been ludicrous for you not to. Of COURSE they'll fix it, right? It would be amateur not to. It would make no business sense. They could lose the Star Wars license. It would be economically irresponsible! 'All good reasons to believe you'd get your act together' I thought at the time as I pre-ordered. Nope.
And now BFV. Firestorm. It's great! (apart from the looting system... but you already know that). Only problem is.... lag. Ping.
History is gonna repeat itself here guys. 2 nights in & I've already bailed on it to go play Apex (with my friends, who don't own BFV). You have DAYS... not weeks or months... to fix these issues or you'll lose players you won't be able to get back.
You want to earn some good will back from your loyal customers? Let us see whose playing on local servers & give us the option to wait 10 minutes to play on local servers. No gamer likes playing on servers in another country. You're gamers yourselves. You KNOW this. If the player numbers are too low, eat humble pie... make Firestorm F2P & try to get revenue from cosmetic items. (NOT items that affect gameplay...I'm sure you've learned your lesson from the BF2 loot boxes drama)
While you're at it... give us a server browser in Battlefront2 so we can play what we paid for.
And a quick BF4 enhanced patch for X/pro console players at 1080p with some anti-aliasing would be a real feel-good move.
Then... maybe... we'll trust you enough again to get your next game. Until then though... there's no way in hell.