Thread closed. I'd like to ask you to read the Forum Rules and Guidelines before posting on the forums: https://forums.battlefield.com/en-us/discussion/137240/battlefield-forum-rules-and-guidelines#latest
The forum is the place where players discuss the game, DICE and EA collect feedback. The place where they post news and updates related to Battlefield. I personally prefer to use forums rather Twitter, Reddit or something else to get official inform…
Unfortunately no one here can help you with your server. You should contact EA Customer Support again and report them your issue and then they should forward your issue to DICE.