Here is my ban message:
Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'sen712' (for 1 minute) ... Cheater banned by GGC-Stream.NET.
Ban on GUID 2f29542acaa6d203493a51b5345571cb. Contact GGC-Stream.NET for …
I have the same issue. Got banned (BF3) on march, the 9th.
The same evenbalance guy tells me the same things.
Looks like they have a text prepared in advance. And they just insert that text to every ticket.